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When you receive an item, you will see a combination of green ticks, yellow ticks and red crosses to give you a first impression of the check results. What kind of information your customer asks for is dependent on the system they are using, how that system is set up and what downstream systems are connected.
You can see an overview of what your customer needs on the “list”-button on the right. In this example its: Photo available, STP according to ISO, 3D generable, DXF according to ISO, data according to the following requirements: and then the list of all attributes that exist for this item type and the categorization in mandatory, conditional (that means available under specific circumstances) or optional.
The requirements are also listed in the mail you’ve received, when the customer requested that item from you. And these same requirements are represented by the crosses and ticks in the columns on the right of each item. The meaning and interpretation of these are:
- Total quality
This represents the overall check of all the different specific checks. When you hover this, the info box tells you what specific checks it depends on and weather they are fulfilled or not. The quality level (red/yellow/green) is always equal to the worst of the other quality checks.
- Data quality
The data quality represents the attributes need by the system your customer is using. The hover info tells you which attributes are missing to fulfill the request. If the item doesn’t have a class set up, it will always be red. Otherwise, it will turn yellow when there are less than 5% of necessary attributes missing and green when there are none missing.
- Photo/PDF/Sketch
The system will check if the graphic requested is available or not. That means that it has to be uploaded to the correct path. See manual graphic upload or graphic import for more information.
- STP/DXF
These checks can be set up differently according to the needs of your customer.
In both cases, the customer can choose if he needs a basic graphic (meaning a rotation symmetrical version, without chip flutes) or a detailed version (containing chip flutes but not necessarily e.g. coolant throughs).
Another option for the customer to choose, is weather he needs the file according to the ISO13399 standard or not. Oftentimes the system requires one of the two files according to ISO, the other one doesn’t have to be.
- 3D Generable
The system checks if the item can be generated from the attributes given. These attributes do not necessarily overlap with the attributes checked in the data quality. You can switch between the views on the item sheet (item sheet).
This is not only a great option if the manufacturer can not provide a 3D model, but also a great indicator for being able to provide the most important attributes for any CAM system.
The item sheet
If your item is only missing a few attributes and graphics, hit the “house” button to see the item sheet. Check our tool data sheet tutorial for more information on where to find what.
The only thing that differs on the tool data sheet on ToolLink from the one on ToolsUnited, are the red highlights of the attributes your customer is missing. When you switch to the 3D attributes, the red highlights will indicate which attributes are missing for the generic model instead.
Now that you know what information your customer is missing, you should check what information is available to you. Ideally you already have a DIN26100 ZIP file available for all needed items. Second best would be if you had DIN4000 XML files available and used the graphic template to upload the missing graphics. We will cover the following options in the next videos: