First of all check if a graphic was found or if only the quality is criticized. To do this, move your mouse pointer to the appropriate symbol. If the graphic is not available according to the help text, please check whether you have uploaded a detailed model or a simplified envelope contour model. Your customer will only request certain files, for everything else you will not see a check. If you still have problems, please contact your CIMSOURCE contact or the author of this document.
If you are notified that the file exists but is not DIN4000 compliant, you must clarify with your customer whether the file’s defects are sufficient for his requirements. If your customer is satisfied with the file, add a comment to the article for safety’s sake so that the inspector knows. If not, you must revise the file according to DIN4003 requirements. CIMSOURCE will be happy to help you with this.